We recommend you to backup or sync your notes regularly.

There are several tools available to access .nebo files on iOS: iMazing or iExplorer (free demo version).

In case of trouble or when Nebo does not open anymore (after an iOS upgrade for instance), you can still access your .nebo notebooks with iExplorer free demo version:

- Please download iExplorer program for PC or Mac: https://www.macroplant.com/iexplorer/ 

- Open iExplorer.

- Plug your iPad to your machine (a popup window will ask you to 'trust' the machine).

You will then be able to browse Apps/Nebo folder to find your notebooks saved as .nebo files:

in iExplorer\iPad[...]\Apps\Nebo\Documents\XXXXXX....\My collection

- in iExplorer\iPad[...]\Apps\Nebo\Documents\_unregistered\My collection (if you haven't signed in)

iExplorer

 

Warning: Deleting Nebo from your device will delete your notes as well.


Should you face any crash issues, you can submit a ticket and send us your .nebo files for testing purposesWe will analyze your notebook, try to recover your data and get back to you as soon as possible. If you agree to share your notes, please also add additional files that may help us troubleshoot ("Notebook'sName-files").