There are several tools available to recover .nebo files on iOS: iMazing or iExplorer.
To help you retrieve your notebooks using iExplorer free demo version:
- Please download iExplorer program for PC or Mac: https://www.macroplant.com/iexplorer/
- Open iExplorer.
- Plug your iPad to your machine (a popup window will ask you to 'trust' the machine).
You will then be able to browse Apps/Nebo folder to find your notebooks saved as .nebo files:
- in iExplorer\iPad[...]\Apps\Nebo\Documents\XXXXXX....\My collection
- in iExplorer\iPad[...]\Apps\Nebo\Documents\_unregistered\My collection (if you haven't signed in)
Should you face any crash issues, you can submit a ticket and send us your .nebo files for testing purposes. We will analyze your notebook, try to recover your data and get back to you as soon as possible. If you agree to share your notes, please also add additional files that may help us troubleshoot ("Notebook'sName-files").