Sometimes Nebo detects a conflict between the notes stored on your device and in the cloud.
When it occurs, you are asked via a pop-up window to choose between the local and the cloud version.
Please be aware that once you have selected your option, you cannot go back and change it.
If you experience a sync failure,know that for confidentiality reasons, our team never accesses your data. Therefore, we cannot help you to recover your notebooks when such a problem occurs.
To troubleshoot, we would like you to try the following guidelines:
- Open Nebo.
- Export your notebooks manually for local backup purpose.
- In the side panel, go to Settings and tap Disconnect iCloud.
- Sign in to iCloud.
- Try again to sync the notebook.