How can we help you today?

Lost notes

If you cannot see your notes in Nebo always check to see if you have been signed out of your MyScript SSO account. During an update, Nebo may sign you out of your MyScript account and you will no longer be able to see your notes in your Nebo app. When this happens please do not restore the app or uninstall and reinstall it as this will automatically delete all related .nebo files from your device and your cloud account. Sign back into your account and your missing notes will return to Nebo. 

 If your notes are still not visible in Nebo after signing back into your MyScript SSO account please contact Nebo support here

Does it answer your question?
Yes No

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved