Submit a ticket

Did you search your topic in our knowledge base?

... Yes, not found Yes, I found but need extra information No, I want to contact support directly

Type

... Question Trouble Feature request

<div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_f_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_f_388660_16000105277" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_f_388660]" /> Contact me when the feature becomes available </label> </div> </div>

App

... Nebo Create link (nebo.app web) Calculator 2 Other

<div class="control-group ticket_section"> <label class=" required control-label cf_nebo_version_388660-label " for="helpdesk_ticket_cf_nebo_version_388660">Nebo Number Version (Nebo Settings > Help > Version Number)</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_nebo_version_388660]" id="helpdesk_ticket_custom_field_cf_nebo_version_388660" /> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_myscript_for_livescribe_retired_software_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_myscript_for_livescribe_retired_software_388660_16000284169" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_myscript_for_livescribe_retired_software_388660]" /> MyScript for Livescribe (Retired software) </label> </div> </div>

OS (Operating System)

... iOS (iPhone) iPadOS (iPad) Windows Android ChromeOS Other

<div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_ios_iphone_no_beta_versions_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_ios_iphone_no_beta_versions_388660_16000315839" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_ios_iphone_no_beta_versions_388660]" /> iOS (iPhone) No beta versions. </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_ios_12_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_ios_12_388660_16000359009" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_ios_12_388660]" /> iPadOS (iPad). No beta versions. </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_windows_10_desktop_pc_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_windows_10_desktop_pc_388660_16000284164" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_windows_10_desktop_pc_388660]" /> Windows 10+ Desktop PC (Not active pen or Graphic tablet) </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_windows_10_tablet_with_active_pen_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_windows_10_tablet_with_active_pen_388660_16000284164" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_windows_10_tablet_with_active_pen_388660]" /> Windows 10+ Tablet with Active pen (Surface or similar) </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_android_tablet_with_active_pen_60_or_superior_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_android_tablet_with_active_pen_60_or_superior_388660_16000284165" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_android_tablet_with_active_pen_60_or_superior_388660]" /> Android tablet with Active Pen (6.0 or superior) </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_android_smartphone_388660]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_android_smartphone_388660_16000284165" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_android_smartphone_388660]" /> Android Smartphone </label> </div> </div>

Device model. e.g. iPad Pro 12.9-inch 2021

Which version of the app do you use?

... Free-trial (iOS or Android) Paid (iOS or Android or Windows) Pre-installed (Android or Windows)

Requester (We will reply to this email)

Subject

Explain the problem in detail and describe the exact steps we can take to reproduce it – this will help us to find a solution quickly. You may attach screenshots and screen recordings up to 20 MB, or provide a Dropbox link to larger files.

Attach

• Attach a file
• Attach from Dropbox

Cancel