How can we help you today?

Sync icons

Once you've activated cloud sync in Nebo, icons representing various sync statuses will appear, each with a specific meaning.

At the top of the Notebooks section

 Up-to-date

All your notebooks are fully synced and up-to-date, no action needed.

 Refreshing

Nebo is comparing your local content with what is in the cloud, to see if sync is required. If so, the icon is swiftly replaced with a Sync button.

 No internet

Cloud sync is paused and will be automatically enabled once your internet connection is restored.

Next to a notebook

 To sync 

This notebook needs to be synced (either upload, download or merge). You can either tap this icon to sync just this notebook, or tap the Sync button at the top of the Notebooks section to sync your entire library.

 Deleted at next sync

This notebook has been removed from the cloud, and will be deleted from your device during next sync. To prevent this, simply modify something within the notebook:

  • Create a new page or open an existing one
  • Add any content, such as a word or an image
  • Close the page

Once you have made an edit, your notebook will not be deleted at the next sync. Remember to tap Sync to upload your updates back to the cloud, ready to be synced with your other devices.





 

Does it answer your question?
Yes No

For technical support or specific Nebo-related inquiries, please click here: Submit a ticket

To enhance the article, please share your overall feedback with us (without specifying a particular issue). This will enable us to maintain clarity and quality in our articles. We cannot provide responses to questions or support requests submitted here.

Thanks for your review !

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved