How can we help you today?

Sync and Back-up

  • Backing-up or syncing your data, what’s the difference?

    It is important to be aware of the difference between backing up and syncing your data, two very different processes that if confused can lead to data loss....

  • Sync your notes

    The option to sync with your cloud account is available to users of Nebo on the Android and Windows platforms and Nebo Pro on iOS.* To sync your notes, you ...

  • Back up your notes

    Want to back up your notes just in case the unexpected ever happens?  With Nebo 2.5.3 it’s easy and can be done in a few simple steps: Making a backup Op...

  • Full library restore from backup

    Before proceeding with a full library restore using your library backup it is important to be aware that any changes made to your notes since your last back...

  • Partial restore from backup

    It is possible to restore an individual file from your backup file by extracting the individual notebook file from the file.  Convert the backup file into...

  • About the sync feature

    With Nebo, sync simply enables you to have your notes uploaded on all the devices on which you’ve set up sync.*  This means that if you’re writing on your ...

  • Sync your notes

    The sync feature* is available across all platforms and you will need to have both a MyScript account and a cloud storage account. Nebo allows you to sync d...

  • Sync with Dropbox

    In this article, we explain all possible actions when you choose to sync your notes with Dropbox. If you'd like to know what each of the sync icons me...

  • Sync with Google Drive or iCloud

    In this article, we explain all possible actions available to Nebo users on the Android and Windows platforms or Nebo Pro users on iOS when you choose to sy...

  • See your notes in the cloud

    For users of Nebo on the Android and Windows platforms and Nebo Pro on iOS, once you have set up your MyScript account, and signed into your cloud account y...

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved