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Syncing with iCloud

Syncing directly with iCloud is only available on iOS devices.

Getting started

Before you can connect to the cloud, you will need to create a MyScript account.

Please note that syncing is not included in the Nebo free version for iOS. To access syncing features, you will need to upgrade your Nebo app to the full version with a single in-app purchase.

How iCloud works

iCloud sync allows you to share your notes with iCloud, and from iCloud across your connected devices. If you change or delete a note on one device, this will be immediately reflected in iCloud, and then on your other devices the next time you sync.

Connecting to iCloud

  1. Go to: Settings > Account > Sign in. Sign in to your MyScript account. 
  2. Go to: Settings > Sync > iCloud
  3. Toggle the Sync tab to on.
  4. Toggle on Sync over cellular if you would like to sync over your cellular provider's network. Note that this can be slower than a standard sync over Wi-Fi and may incur charges from your network provider.

Navigating iCloud Sync and its features

To sync all your notes in one go, tap this icon once in the side panel, or tap the word Sync at the top of the side panel. This will sync notes both up to and down from the cloud.
To sync new notes from your Nebo library up to the cloud, tap this icon. Any new notes you have created in Nebo will sync up to the cloud. 
To sync from iCloud down to your Nebo library, tap this icon. This will sync the version of your Nebo library in the cloud down to the Nebo library on your device. 

Syncing across multiple Device

If you sync your notes across more than one device, it is important to remember to sync any new notes you created up to iCloud and then from iCloud down to your other connected devices. This will keep your Nebo library up to date across your devices and prevent iCloud conflicts.

iCloud Sync Conflicts

Cloud conflicts arise when iCloud detects that there are different versions of your Nebo library stored in the cloud and on your device. iCloud will ask you which version of the library you want to keep.

Open AnywayThis will allow you to open the page on the device. If you make changes to this page and sync up to the cloud, this will become the dominant page version in iCloud.
Local versionThis will sync the Nebo library on your device up to iCloud.
If you have notes in iCloud that have not yet been synced with your device, these will be overwritten.
iCloud versionThis will sync the version of your Nebo library in iCloud down to your device. If you have new notes on your device that you have not yet synced with iCloud, these will be overwritten.
CancelThis option will cancel the sync process, but it will not resolve the cloud conflict.

I can't see my notes after syncing with iCloud

If you are not able to see your notes after connecting to or syncing with iCloud, please see the following article which provides steps to retrieve accidentally overwritten notes using either a Windows device or a Mac. See here: I can't see my notes after syncing with iCloud


Can I open or read .nebo files on the cloud?

Only Dropbox will allow users to see their .nebo files listed in the cloud after a sync. When syncing with Google Drive or iCloud, users will not be able to see their .nebo files listed in the cloud, even though they are there. The .nebo files can only be opened and read in the Nebo app.


Is there a difference between syncing and backing up my notes?

Yes, syncing and backing up your notes are two very different processes that if confused can lead to data loss. You can read more about this here: Backing up or syncing your data, what’s the difference?


To sync with iCloud Drive on Windows or Android devices, please see here for details: Syncing with other cloud services

Please note that syncing is not included in the Nebo free version for iOS. To access syncing features, you will need to upgrade your Nebo app to the full version with a single in-app purchase.

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