We are sorry to hear that Nebo does not fit your needs. If you wish to tell us why, we would very much like to hear from you!
Unfortunately, MyScript does not make any direct refund. If you want a refund, the policy depends on your platform:
See the PlayStore policy for Android devices: https://support.google.com/googleplay/answer/7205930
See the AppStore policy for iOS devices: https://support.apple.com/en-us/HT204084
See the WindowsStore policy for Windows devices: https://support.microsoft.com/en-us/products/microsoft-store
Keep in mind that you can download a purchased app from:
- My Apps menu on the PlayStore,
- Purchased menu on the AppStore app,
- My Library menu on the Windows store.