How can we help you today?

Reinstalling Nebo and implications of deleting the app

At times, you may encounter issues with Nebo; be mindful of the following important points: 


- Before deleting or reinstalling Nebo, always remember to create a backup or sync of your notes.

- We do not retain copies or backups of your notes, if you delete the app, there is a risk of losing your valuable notes, and we may be unable to assist without a backup or sync. 

- The SSO or MyScript account does not serve as a repository for your notes, It is your responsibility to create secure copies of your notes and store them in a safe location. 

- If Nebo is not functioning as expected, avoid reinstalling or deleting it. Instead, please contact our support team by Submitting a support ticket



Does it answer your question?
Yes No

A. For technical support or any issues/problems related to Nebo, please Submit a ticket

Or

B. To improve this article, please share your general feedback (without specifying a particular issue). Your insights will assist us in upholding clarity and quality in our articles. We cannot respond to questions or support requests submitted here, consider submitting a ticket (A).

Thanks for your review !

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved