How can we help you today?

Nebo Windows - pen calibration issue

We have noticed that on Nebo Windows 2.1.2, there is sometimes a pen calibration issue in dual screen:

At first launch, the pen is properly calibrated

If Nebo is closed and launched again, there is an offset  between the pen input and the ink that appears on the screen.


We hope to publish an update that fixes this issue as soon as possible, however, in the meantime, there is a workaround, so please launch the interactive tutorial to solve the problem.


Does it answer your question?
Yes No

This feedback will be used to improve the content and clarity of our support articles. We cannot respond to questions or support requests submitted here.

For technical support or questions regarding Nebo please submit a support request using the My Tickets tab at the top of this page, or you can click here.

Thanks for your review !

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved