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Whether you’re considering downloading Nebo for the first time or you’re an existing user looking for information, these tips and frequently asked questions will help you learn more about the app
Best practice
- We recommend regular backups of your valuable notes to your device or cloud storage. We do not store copies of your notes on our servers.
- For optimal device and Nebo performance, split notes into manageable pages. Add more pages or start a new notebook to avoid overextending a single page.
- Nebo's specific functions enhance conversion and editing capabilities. A diagram object is for creating diagrams and flow charts, while a sketch object is for free drawing. To maximize Nebo's benefits, use each object for its intended purposes, such as creating mind maps or schematics with diagram objects, not regular text, tables or drawings.
Users' top questions
What is the latest Nebo version?
To verify your version go to Settings > Help
Do I need to pay for Nebo on each of my devices?
I can see a yellow or red content warning on my page
I can see a yellow triangle, what should I do?
The Basics
Do you provide a free-to-try version of Nebo for Android or Windows devices?
Unfortunately, we’re unable to offer a free-to-try version of Nebo on either the Windows or Android platforms.
Can I write with my finger or a capacitive pen?
The technology that underpins Nebo’s world-leading handwriting recognition supports:
- Passive pens (capacitive pens)
- Active pens
Active pens provide the best user experience when writing in Nebo. Read more about compatible pens.
You can handwrite with your finger (active pen disable mode) but the user experience is not optimal.
Will I need to use an Apple Pencil when using Nebo on my iPad?
Nebo works well with the Apple Pencil and other pens compatible with the Apple Pencil protocol. Read more about compatible pens.
Which languages does Nebo support?
Nebo supports two types of languages: interface language for app navigation and recognition language for note-writing..
Currently, we support 11 interface languages and 66 recognition languages. Read more about language support.
Can I change the font style or page color?
Page background color can be changed on Note pages, not on Document pages. While font styles can't be changed, text formatting, color writing, title differentiation, and highlighting are possible. Read more about text styles in Nebo.
Can I use split view with Nebo?
Split view is available on compatible devices, allowing note creation in Nebo alongside another app. However, you cannot open Nebo in both splits - it must be paired with a different app.
Does Nebo support drag-and-drop?
Currently, Nebo supports drag and drop for elements like text blocks and objects within pages, or pages in Grid view. But you can copy and paste text or images from and into Nebo from other apps. Read more about copying and pasting content in Nebo.
Does Nebo support dark mode?
Nebo supports Dark Mode, optimized for clear legibility regardless of background and ink color choices. Read more about display settings.
Does Nebo install a handwriting keyboard I can use in other apps?
Nebo doesn't provide a handwriting keyboard, and the app's installation doesn't allow handwriting input in other apps or the search bar field.
Supported devices
Does Nebo work on iPhone or Mac?
Nebo works great on iPad and is available for Mac devices running the M chipsets (M1 & M2).
If you want to access your notes on your iPhone you can use the Nebo Viewer for iPhone: Read more about Nebo Viewer for iPhone.
If you want to access your notes on your Mac M device for syncing and making keyboard edits: Read more about Nebo for Mac M1.
Does Nebo work on Android phones?
Nebo is available for some Android devices but isn’t fully compatible with all of them. You can use some Android phones to view your Nebo notes and create or edit text blocks using the keyboard. Read more about compatible Android devices.
Does Nebo work on ARM devices such as the Surface Pro X?
Yes, Nebo 3.0 and superior versions for Windows are compatible with devices that run on 32-bit ARM architecture.
Does Nebo work on any version of Windows?
No, Nebo requires Windows 10, OS build 16299.00 or higher.
Does Nebo work on any iPad or tablet?
Nebo is only compatible with certain operating systems (OS) and devices. Please note that all compatible devices must have an active digitizer touchscreen and an associated active pen. Read more about compatible devices.
Payment and Multi-platform use
If I buy Nebo, is this a one-time payment?
Your purchase of Nebo is a one-time payment for all 4.x versions of the app (per operating system). This will give you access to all updates of 4.x versions of Nebo.
If I buy Nebo for my iPad, do I have to buy it again for my Android or Windows device?
Nebo for iPad is free to try with an in-app purchase for full access. Android and Windows versions require a one-time payment for download from their respective app stores. As Apple, Microsoft, and Google are separate entities, they do not share licenses, which is beyond our control. Read more about purchasing Nebo.
If I buy Nebo for my iPad, can I share it with others in my Family Sharing circle?
Nebo requires a unique MyScript account per user to manage notes and access full-version features, making it unsuitable for family sharing. The App Store's family sharing notification for Nebo is incorrect, and we've requested its removal from the App Store.
I cannot restore my Nebo purchase. What should I do?
To restore Nebo purchases or install Nebo on a new device, complete the installation process until the creation of the first notebook. After this, you can restore your purchase. Read more about restoring your purchase.
I paid already the app. I don't see how to download the app. The store wants me to pay again. What should I do?
If you pay already for the app, be sure you are logged with the same ID you used the first time you bought the app.
Apple Store: Go to Nebo settings then account and you will see an option "Restore purchases" click on this and you will recover your paid app.
- Windows and Android: Go to your library apps and download from there Nebo on the store
Syncing and backing up
Can I sync my notes with the cloud?
For now, Nebo doesn't perform automatic syncing. You can choose to sync your entire Nebo library or just a specific notebook. To sync a notebook, simply tap on the sync icon next to the notebook you want to sync.
Can I sync across multiple devices?
To sync notes across devices, install Nebo and sign in to your MyScript account and preferred cloud storage on each device. For syncing between iPadOS, Android, Chrome OS, or Windows devices, download Nebo from each operating system's app store.
Can I back up my notes?
Yes, you can back up your entire library via the Backup option in the Settings menu of Nebo. We recommend backing up your library regularly to protect your content. Read more about backing up.
Importing and exporting
Can I import PDFs into Nebo?
- Yes, you can import PDFs into Nebo for markups and handwriting annotations. Read more about importing PDFs
Can I export my notes?
Yes, you can export your notes, depending on the kind of page you are working you can export as follow:
- from a Note page => PNG, SGV, PDF or .nebo format.
- from a Document page => Text, PDF, .docx format (Word, OpenOffice, Google Docs), .nebo format.
- from a PDF file => PDF or .nebo format